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Ticket Seller
Ticket sellers sell tickets and make reservations for sporting and entertainment venues, tourist attractions and some travel arrangements.
Most ticket sellers work in offices or at entertainment venues, while some work in cubicles at ovals or showgrounds.
Shiftwork and irregular hours may be involved.
Many are employed on a part-time or casual basis.
TASKS
- receive customers' requests and answer enquiries
- check ticket availability and event times
- make reservations
- accept payment from customers and issue tickets, receipts and change
- contact customers to cancel or confirm reservations and arrange accommodation
Ticket sellers may perform the following tasks:
PERSONAL REQUIREMENTS
- good communication skills
- good interpersonal skills
- able to work under pressure
Interest Area
EDUCATION & TRAINING
You can work as a ticket seller without formal qualifications. You will probably get some informal training on the job.
You can also become a ticket seller through a traineeship in Live Production and Services or Events.
Entry requirements may vary, but employers generally require Year 10.
Additional Information
Once you are employed, you may be able to develop, and have recognised, additional skills under the Live Performance and Entertainment or Tourism, Travel and Hospitality Training Packages that will expand your career opportunities within these industries.
EMPLOYMENT OPPORTUNITIES
Most ticket sellers are employed in the transport, sports and entertainment industries. Some work in ticketing companies or are contracted to agents such as music stores and newsagencies. They also work at showgrounds, betting agencies and tourism agencies.
The types of tickets sold include lottery, event and transport tickets (including bus, ferry and airline tickets). Many of the tasks of an airline ticket seller are very similar to that of a travel consultant. See the Travel Consultant profile for details. Ticket sellers may combine ticket selling with other sales activities.
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