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Service Station Attendant
Also known as Console Operator and Driveway Attendant.
Service station attendants sell fuel, lubricants, motor accessories, takeaway food, drinks and other items.
They sometimes perform minor maintenance on motor vehicles.
Service station attendants have a high level of contact with the public and work mainly in a retail setting.
They may have to work day and evening shifts and on weekends.
TASKS
- fill fuel tanks and LPG cylinders
- measure the level of oil in engines
- measure air pressure in tyres
- replenish oil, water and air levels
- wash windscreens
- clean petrol pumps and surrounding areas
- drive vehicles and collect spare parts
- accept cash, EFTPOS and credit card payments, and operate a computerised console machine and cash register
- assist mechanics in minor car cleaning and repairs
- order stock and maintain displays for the retail section of the service station
- carry out basic administrative work
Service station attendants may perform the following tasks:
PERSONAL REQUIREMENTS
- enjoy practical and manual activities
- no skin allergies caused by exposure to petrol or oil
- able to calculate figures, handle money and write clearly
- a friendly manner and good communication skills
- able to remember product information and provide advice to customers
- interested in motor vehicles and mechanical aptitude are desirable
Interest Area
EDUCATION & TRAINING
You can work as a service station attendant without formal qualifications. You will probably get some informal training on the job.
You can also become a service station attendant through a traineeship in Automotive Sales.
Entry requirements may vary, but employers generally require Year 10.
Additional Information
Once you are employed, you may be able to develop, and have recognised, additional skills under the Automotive Industry Retail, Service and Repair Training Package that will expand your career opportunities within this industry.
A drivers licence is desirable.
EMPLOYMENT OPPORTUNITIES
Service station attendants work in metropolitan areas and in country towns. Part-time work is often available. Shiftwork may be required.
It is possible for service station attendants to be promoted to the positions of senior attendant and service station manager. Competent employees who have the necessary start-up funds may progress to their own service station.
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