Also known as Courier.
Delivery drivers use light vans, cars, utilities, motorcycles, scooters or bicycles to pick up and deliver goods, usually over short distances.
Some delivery drivers are employed on a subcontract basis and provide their own vehicles.
Motorcycle and bicycle couriers nearly always provide their own transport.
Some delivery drivers wear a uniform.
TASKS
- drive the vehicle into position for loading or unloading
- assist with loading or unloading to make sure goods are correctly stowed
- check loading documents
- plan the shortest delivery route and drive the vehicle to the destination
- use a two-way radio, or other electronic device, to keep in contact with the depot or base
- complete paperwork and use a handheld scanning device
- arrange unloading and obtain a receipt for goods delivered
- handle cash and give correct change to customers
- provide customer service and advice
- report vehicle maintenance needs
- hand-deliver goods
Delivery drivers may perform the following tasks:
PERSONAL REQUIREMENTS
- trustworthy and reliable
- able to gain a thorough knowledge of city and suburban streets
- good communication skills and some mathematical ability
- able to cope with the physical demands of the job
- safe driving skills
You can work as a delivery driver without formal qualifications. You will probably get some informal training on the job.
You can also become a delivery driver through a traineeship in Driving Operations.
Entry requirements may vary, but employers generally require Year 10.
Additional Information
You will need an appropriate drivers licence for motorised vehicles. Contact NSW Roads and Maritime Services or the ACT Road Transport Authority for more information.
Once you are employed, you may be able to develop, and have recognised, additional skills under the Transport and Logistics Training Package that will expand your career opportunities within this industry.
EMPLOYMENT OPPORTUNITIES
There is an increasing number of opportunities for bicycle couriers in metropolitan areas, as they are very efficient in busy city conditions.
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