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Border Force Officer

Also known as Customs and Border Protection Officer and Customs Officer.

Border Force officers manage the security and integrity of Australia's borders. They mainly work at international airports, seaports or outposts along the Australian coastline.

Border Force officers check passengers and crew before clearing them for entry into Australia.

They check international mail, passenger luggage and other cargo of ships and aircraft to prevent the illegal entry into Australia of prohibited, quarantined or dutiable goods.

Border Force officers are multiskilled and usually work as part of a team or under general supervision.

Most officers work closely with the public and related industry personnel.

During initial training and in the early stages of their careers, officers can expect to be moved through a number of different areas. This may include periods of transfer to different locations around Australia depending on operational requirements.

Some work areas require shiftwork and overtime.

TASKS

Border Force officers may perform the following tasks:

process and assess risk levels of all passengers and crew entering or leaving Australia
board ships and aircraft to check compliance with regulations and search for undocumented cargo and people or prohibited goods
check documents, examine luggage and clear goods for import or export
seize and destroy prohibited imports
respond to public and industry enquiries
engage with clients, travelers and the general public
collect tariffs and duty, and refund GST to tourists
monitor security in Border Force controlled areas, including wharves and airport tarmac areas
perform administrative work as required

PERSONAL REQUIREMENTS

good communication and interpersonal skills
flexible and resourceful
good organisational and planning skills
able to work as part of a team
courteous and efficient
high ethical standards
able to deal with increasingly sophisticated technologies
able to pass a medical and fitness examination
able to satisfy security requirements
at least 18 years of age
Australian citizenship

Interest Area

EDUCATION & TRAINING

There are a number of entry pathways into the Border Force. This includes entering as a Border Force Recruit, a graduate trainee or through general recruitment.

You can work as a Border Force Recruit without formal qualifications. To enter the Border Force Recruit programme you must be over 18, hold or be willing to obtain a drivers licence, be an Australian citizen and undergo medical, fitness and security assessments. Training is provided on the job, with successful applicants undertaking a 6-month recruit training programme before becoming a Level 1 officer.

To become a graduate trainee you need to complete a 3-year or equivalent bachelor degree at an Australian university. To get into these courses you usually need to gain your HSC/ACT Year 12.

Universities have different prerequisites and some have flexible entry requirements or offer external study. Contact Open Universities Australia or the universities you are interested in for more information as requirements may change.

Graduate trainees are introduced to a diverse range of work within the organisation through an intensive 10-month training programme. The programme includes rotational work placements and formal training.

General 'above base' recruitment entry is available to individuals applying for specific roles, based on their previous experience and qualifications.

Additional Information

The Customs and Border Protection Service has been consolidated into a single operational organisation, the Australian Border Force, within the Department of Immigration and Border Protection (DIBP). For further information please visit the their website.

The Border Force participates in the Australian Public Service Commission's Indigenous Pathways programme to engage entry-level Indigenous Cadetships and Indigenous graduates. An entry-level recruitment programme is also available specifically for Torres Strait Islanders to join the National Marine Unit for 12 months as seagoing crew.

EMPLOYMENT OPPORTUNITIES

All available positions are advertised based on operational requirements on the Border Force website or through the Australian Public Service website.